Privacy Policy

Gossamer Jade Brook is committed to protecting the privacy of everyone who visits or interacts with our website, gossamerjadebrook.com. This policy explains, in plain language, what personal information we collect, why we collect it, how it is used, and the choices available to you. We aim to collect no more than what is genuinely needed to provide a thoughtful service.

1. Data We Collect

• Contact form data: name, email address, and any message content you choose to share when you reach out to us.
• Cookie and analytics data: general usage patterns, such as which pages are visited and for how long, collected only where you have given consent (see our Cookie Policy).
• Technical data: browser type and device information, used to keep the site working properly across devices.

We do not require you to create an account or provide payment details through this website, and we do not knowingly collect sensitive personal data beyond what is described above.

2. Legal Basis and Retention

We process personal data on the basis of your consent (for cookies and optional analytics) or our legitimate interest in responding to your inquiries. Contact form submissions are retained only as long as needed to address your inquiry and for a reasonable period afterward in case of follow-up, after which they are deleted or anonymized.

3. How We Use Your Data

• Responding to messages sent through our contact form
• Understanding how visitors use the site, so we can improve it over time
• Maintaining the security and proper functioning of the website
• Where you've separately agreed, occasional updates about new offerings

We do not sell personal data. Where third-party tools (such as analytics providers) are used, they process data strictly on our behalf and under their own privacy commitments.

4. Data Protection Measures

We take reasonable technical and organizational steps to protect personal data against unauthorized access, alteration, or loss, including restricting access to those who need it and reviewing our practices periodically. No method of transmission over the internet is entirely without risk, but we work to minimize it.

5. Your Rights

• Access: request a copy of the personal data we hold about you
• Correction: ask us to correct inaccurate or incomplete data
• Erasure: request that we delete your personal data
• Portability: request your data in a commonly used format
• Objection: object to certain types of processing, such as analytics

To exercise any of these rights, please reach out via our Contact page.