How our service works
Terms of Service
Last updated: June 2026
These Terms of Service describe how Gossamer Jade Brook's website may be used. By browsing gossamerjadebrook.com or submitting a form through it, you agree to the terms outlined below. They are meant to be reasonable and fair, reflecting how we'd want to be treated as well.
1. Service Usage Terms
- You may browse, read, and use the content of this website for personal, non-commercial purposes.
- You agree not to misuse the site, including attempting to disrupt its operation, scrape content at scale, or submit false information through our forms.
- The contact form is intended for genuine inquiries related to our offerings; we ask that it not be used to send unsolicited commercial messages.
- Fair and reasonable use of the site is expected from all visitors.
2. Account and Access
This website does not currently require account creation to browse or to reach out to us. Should account functionality be introduced in future, you would be responsible for keeping any login details confidential and for activity occurring under your account. We reserve the right to suspend access in cases of misuse.
3. Service Availability
We aim to keep this website accessible and functioning smoothly, but we cannot guarantee uninterrupted availability. The site may occasionally be unavailable for maintenance, updates, or reasons outside our control. Features, content, and offerings described on this site may change or be discontinued over time without prior notice, though we'll try to keep things current.
4. Intellectual Property
All text, images, and design elements on this website belong to Gossamer Jade Brook unless otherwise noted, and are provided for your viewing in connection with browsing our offerings. You may not reproduce, distribute, or repurpose this content commercially without our prior permission.
5. Changes to These Terms
We may revise these Terms of Service from time to time as our website or offerings evolve. Continued use of the site after changes are posted constitutes acceptance of the revised terms. The date above reflects the most recent update.
Terms of Service
These Terms govern your use of the website and services provided by Gossamer Jade Brook ("we", "us"). By using our services you agree to these Terms.
1. Application
These Terms apply to all relations between us and users regarding use of the services.
2. Prohibited conduct
You must not violate laws or public order, infringe the rights of us or third parties, interfere with operation of the services, or attempt unauthorised access.
3. Suspension of service
We may suspend all or part of the service without prior notice in case of maintenance, natural disaster, communication failure, or other unavoidable circumstances.
4. Disclaimer
We do not warrant that the service is free of defects in fact or law. Except in cases of our wilful misconduct or gross negligence, we are not liable for damages arising from use of the service.
5. Intellectual property
Text, images, and logos on the service belong to us or their rightful owners. Reproduction or alteration without permission is prohibited.
6. Changes
We may change these Terms when we deem necessary. Changes take effect when posted on this page.
7. Governing law
These Terms are governed by the laws of Japan, with the court having jurisdiction over our location as the exclusive agreed court.
Business: Gossamer Jade Brook / Setagaya 5-4-13, Setagayaku, Toukyouto 154-0017 / info@gossamerjadebrook.com
Effective: 2 July 2026
Additional provisions
Retention period
We retain personal data only for as long as necessary to achieve the purposes of use, after which it is promptly deleted or anonymised, except where retention is required by law.
Security measures in detail
We apply organisational, personnel, physical, and technical safeguards, including access control, encryption of communications, management of handling areas, and staff training. Contractors are selected for adequate security and supervised under contract.
External services and analytics
To understand usage and improve our service, we may use third-party analytics tools. These collect information via cookies and similar technologies but do not include information that directly identifies you.
Minors
Minors should use the service only with the consent of a parent or guardian. We may carry out age verification where necessary.
Complaints and enquiries
For enquiries or complaints about the handling of personal data, contact Gossamer Jade Brook (Setagaya 5-4-13, Setagayaku, Toukyouto 154-0017; tel +81 3-3070-9650; info@gossamerjadebrook.com). We will review and respond appropriately and promptly.
Governing law and jurisdiction
This policy is governed by and construed under the laws of Japan. Any dispute relating to the service is subject to the exclusive jurisdiction of the court having jurisdiction over our location as the court of first instance.
Revisions
We review and improve this policy in line with changes to law or our services, and will give clear notice on this page of any material change.